When your team is struggling, the problem is rarely who you think it is. Here's how thinking in layers (individual, team, organizational, environmental) helps leaders find the real leverage point.

Here’s what I’m learning: We don’t build a better future by waiting until we feel hopeful. We build hope by experimenting as if the future we want is still possible.

Many of the hardest problems—miscommunication, burnout, team dysfunction—aren’t problems you fix. They’re challenges you navigate.

When an adaptive challenge is involved, a technical solution won’t solve your problem - it can’t address the core issues causing your challenge and won’t bring about the impact desired. That’s why we need a different approach.